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Privacy Policy and Cookies



Effective: January 2022

At Novartis, we strive to be transparent in all our interactions. You are receiving this Privacy Notice because you are registering yourself with Novartis Asia Pacific Pharmaceutical Pte Ltd (referred as "Novartis" or "we" or "us") as participant (referred as “Participants”) of Alliance & Partnerships for Patient Innovation & Solutions (APPIS) 2022, and Novartis considers the protection of your personal data and privacy a very important matter.

We invite you to carefully read this Novartis Privacy Notice for Participants of APPIS 2022 (“Privacy Notice”), which sets out in which context we are processing your Personal Data and explains your rights and our obligations when doing so.

What Personal Data Will Novartis Collect About You

Novartis and / or its duly authorized third party may collect the following Personal Data about you when you provide and / or interact through:

APPIS 2022 Registration Page:

  • your general and identification information (e.g. name, first name, last name, email and country / region) that you provided under APPIS 2022 Registration Page;

  • your function (e.g. patient organization name; name of company; position) that you provided under APPIS Registration Page;

  • Please refer to Novartis Website Privacy Policy for further detail on cookies and other technologies tracking collection and processing by Novartis.

  • Nexus – A Third Party Technology Conference Platform owned by Shobiz Experiential Communications Pvt Ltd (referred as “Shobiz”):

  • Types of different personal data collected - Account User Data, Operation Data, Support and Feedback Data, Approximate Location, Persistent Identifiers on Marketing Pages, Persistent Identifiers on Product Pages, Marketing Data (for more information to visit Shobiz's Privacy Statement

  • Data input into conversation or interaction features in the forum / conference platform (eg. Chatbox; Survey; Q&As; Slido)

  • Data that used for self-identifying in the event recording (eg. your visual and audio)

We remind you to also read the Shobiz's Privacy Statement for further detail on cookies and other technologies tracking collection and processing by Shobiz for its own purpose.

How Will Novartis Use Your Personal Data

Novartis and its affiliate entities or duly authorized third party may use your Personal Data for the following purposes (referred as “Purpose”):

  • Manage our relationship with you (e.g., through our databases);

  • Implement tasks in preparation of or to perform existing contracts (if any);

  • Provide you with appropriate knowledge on capability building programs;

  • Improve the quality of our interactions and services by adapting our offering to your specific needs;

  • Answer your requests and provide you with efficient support;

  • Send you surveys (e.g. to help us improve your future interactions with us);

  • Manage, plan and execute future communications and interactions with you (e.g. through the operation of a database keeping records of interactions with healthcare professionals / patient advocacy group or managing call planning as well as call reporting);

  • Invite you to events or promotional meetings sponsored by us (e.g. medical events, speaker events, conferences);

  • Manage our IT resources, including infrastructure management and business continuity;

  • Preserve the company’s economic interests and ensure compliance and reporting (such as complying with our policies and local legal requirements, tax and deductions, managing alleged cases of misconduct or fraud; conducting audits and defending litigation);

  • Manage mergers and acquisitions involving our company;

  • Archiving and record keeping; and

  • Any other purposes imposed by law and authorities.

Who Has Access to Your Personal Data and to Whom Are They Transferred

Novartis will not sell your Personal data, nor even share or otherwise transfer your Personal Data to third parties other than those authorized third party such as authorized agents or service provider.

In the course of our activities and for the same Purpose as those listed above, your Personal Data can be accessed by, or transferred to Novartis affiliate companies located worldwide and/or its authorized agents or service providers, on need-to-know basis to achieve such purposes.

The above third parties are contractually obliged to protect the confidentiality and security of your Personal Data, in compliance with applicable local law. Your Personal Data can also be accessed by or transferred to any national and/or international regulatory, enforcement, public body or court, where we are required to do so by applicable local law or regulation or at their request.

The Personal Data we collect from you may also be processed, accessed or stored in a country outside the country where Novartis Asia Pacific Pharmaceutical Pte Ltd located, which may not offer the same level of protection of Personal Data.

If we transfer your Personal Data to external companies in other jurisdictions, we will make sure to protect your Personal Data by:

  i. applying the level of protection required under the local data protection/privacy laws applicable to Novartis Asia Pacific Pharmaceutical Pte Ltd; and

  ii. acting in accordance with our policies and standards

For intra-group transfers of Personal Data to our group companies the Novartis Group has adopted Binding Corporate Rules, a system of principles, rules and tools, provided by European law, in an effort to ensure effective levels of data protection relating to transfers of Personal Data outside the EEA and Switzerland.

How Do We Protect Your Personal Data

We have implemented appropriate technical and organizational measures to provide an adequate level of security and confidentiality to protect your Personal Data against accidental or unlawful destruction or alteration, accidental loss, unauthorized disclosure or access and against other unlawful forms of processing.

How Long Do We Store Your Personal Data

Novartis will only retain your Personal Data for as long as necessary to fulfil the Purpose for which it was collected and to comply with any local legal or regulatory requirements.

Personal Data collected and processed in the context of a dispute are deleted or archived (i) as soon as an amicable settlement has been reached, (ii) once a decision in last resort has been rendered or (iii) when the claim becomes time barred.

What Are Your Rights and How Can You Exercise Them

You may exercise the following rights under the conditions and within the limits set forth in the law: -

  • Right to access and correction of your Personal Data if you believe that any information relating to you is incorrect, obsolete or incomplete;

  • Right to withdraw your consent at any time, without affecting the lawfulness of the processing before such withdrawal;

  • Right to object to the processing of your personal data;

  • Right to object to direct marketing communications; and

  • Right to request its portability.

If you have further data privacy related questions, please contact our Novartis Country Data Privacy Officer at

If you would like to know more about Privacy in Novartis please visit the following link:

This Privacy Notice was created January 2022. Changes or additions will be notified through our usual communication channels (e.g. via our website).

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